Privacy Policy

Turning The Tide Tutoring LLC
Website: https://turningthetidetutoring.com/
Email
: [email protected]
Phone: (757) 524-2161
Mailing Address: 2976 Advance Mills Rd, Ruckersville, VA 22968
Last Updated: April 20, 2026

Turning The Tide Tutoring LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) or use our tutoring and related services (the “Services”).

By using the Site or Services, you agree to the practices described in this Privacy Policy.


1. Company Information

Turning The Tide Tutoring LLC
2976 Advance Mills Rd
Ruckersville, VA 22968
United States

Email: [email protected]
Phone: (757) 524-2161


2. Information We Collect

2.1 Information You Provide

You may provide information when you:

fill out forms

book sessions

contact us

enroll in services

This may include:

name

email address

phone number

parent/guardian details

student information

scheduling details

messages or inquiries

2.2 Automatically Collected Information

We may automatically collect:

IP address

browser and device information

pages visited and time spent

referring URLs

cookies and similar technologies

2.3 Information from Third Parties

We may receive information from tools used for:

scheduling

communications

website hosting

analytics

payment processing


3. How We Use Your Information

We use your information to:

provide tutoring services

schedule and manage sessions

communicate with clients and families

send reminders and updates

respond to inquiries

improve our services and website

maintain records

comply with legal obligations

enforce our Terms


4. SMS/Text Message Communications

By providing your phone number, you consent to receive text messages from Turning The Tide Tutoring LLC.

These may include:

appointment confirmations

reminders

session updates

follow-ups

service-related notifications

Message frequency varies. Message and data rates may apply.

You can opt out anytime by replying STOP.
For help, reply HELP or contact us at (757) 524-2161 or [email protected].

Consent to receive SMS messages is not required to purchase services.

Age Requirement: SMS consent is limited to individuals 18 years or older or a parent/guardian providing consent.

Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

✅ Mobile Data Protection Clause (Required)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Mobile information, including text message opt-in data and consent, may be shared only with subcontractors and service providers strictly for operational purposes such as:

message delivery

customer support

technical infrastructure

These providers are not permitted to use your information for their own marketing purposes.


5. How We Share Information

We do not sell personal information.

We only share information in limited cases:

5.1 Service Providers

We may share data with vendors that help operate our business (e.g., scheduling tools, hosting, communications, payments). They may only use data to provide services to us.

5.2 Legal Compliance

We may disclose information if required by law or to protect rights, safety, or property.

5.3 Business Transfers

Information may transfer if we undergo a merger, sale, or restructuring.


6. Payment Processing

Payments (if applicable) are handled by third-party processors. We do not store full payment details on our servers.


7. Children’s Privacy

Our services may involve minors but only with parent or guardian involvement and consent.

We do not knowingly collect personal information from children under 13 without verified parental consent.


8. Cookies and Tracking

We use cookies and similar technologies to:

operate the website

improve performance

understand usage

You can disable cookies in your browser, though some features may not function properly.


9. Data Security

We implement reasonable safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.


10. Data Retention

We retain data only as long as necessary to:

provide services

comply with legal obligations

maintain business records


11. Your Rights

Depending on your location, you may:

access your data

request corrections

request deletion

opt out of communications

To make a request, contact us at [email protected].


12. Third-Party Links

We are not responsible for third-party websites linked from our Site.


13. U.S. Privacy Rights

We comply with applicable U.S. privacy laws and will honor valid consumer rights requests as required.


14. Changes to This Policy

We may update this Privacy Policy. Continued use of the Site means acceptance of updates.


15. Contact Us

Turning The Tide Tutoring LLC
2976 Advance Mills Rd
Ruckersville, VA 22968

Email: [email protected]
Phone: (757) 524-2161