Privacy Policy
Turning The Tide Tutoring LLC
Website: https://turningthetidetutoring.com/
Email: [email protected]
Phone: (757) 524-2161
Mailing Address: 2976 Advance Mills Rd, Ruckersville, VA 22968
Last Updated: April 20, 2026
Turning The Tide Tutoring LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) or use our tutoring and related services (the “Services”).
By using the Site or Services, you agree to the practices described in this Privacy Policy.
1. Company Information
Turning The Tide Tutoring LLC
2976 Advance Mills Rd
Ruckersville, VA 22968
United States
Email: [email protected]
Phone: (757) 524-2161
2. Information We Collect
2.1 Information You Provide
You may provide information when you:
fill out forms
book sessions
contact us
enroll in services
This may include:
name
email address
phone number
parent/guardian details
student information
scheduling details
messages or inquiries
2.2 Automatically Collected Information
We may automatically collect:
IP address
browser and device information
pages visited and time spent
referring URLs
cookies and similar technologies
2.3 Information from Third Parties
We may receive information from tools used for:
scheduling
communications
website hosting
analytics
payment processing
3. How We Use Your Information
We use your information to:
provide tutoring services
schedule and manage sessions
communicate with clients and families
send reminders and updates
respond to inquiries
improve our services and website
maintain records
comply with legal obligations
enforce our Terms
4. SMS/Text Message Communications
By providing your phone number, you consent to receive text messages from Turning The Tide Tutoring LLC.
These may include:
appointment confirmations
reminders
session updates
follow-ups
service-related notifications
Message frequency varies. Message and data rates may apply.
You can opt out anytime by replying STOP.
For help, reply HELP or contact us at (757) 524-2161 or [email protected].
Consent to receive SMS messages is not required to purchase services.
Age Requirement: SMS consent is limited to individuals 18 years or older or a parent/guardian providing consent.
Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
✅ Mobile Data Protection Clause (Required)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Mobile information, including text message opt-in data and consent, may be shared only with subcontractors and service providers strictly for operational purposes such as:
message delivery
customer support
technical infrastructure
These providers are not permitted to use your information for their own marketing purposes.
5. How We Share Information
We do not sell personal information.
We only share information in limited cases:
5.1 Service Providers
We may share data with vendors that help operate our business (e.g., scheduling tools, hosting, communications, payments). They may only use data to provide services to us.
5.2 Legal Compliance
We may disclose information if required by law or to protect rights, safety, or property.
5.3 Business Transfers
Information may transfer if we undergo a merger, sale, or restructuring.
6. Payment Processing
Payments (if applicable) are handled by third-party processors. We do not store full payment details on our servers.
7. Children’s Privacy
Our services may involve minors but only with parent or guardian involvement and consent.
We do not knowingly collect personal information from children under 13 without verified parental consent.
8. Cookies and Tracking
We use cookies and similar technologies to:
operate the website
improve performance
understand usage
You can disable cookies in your browser, though some features may not function properly.
9. Data Security
We implement reasonable safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
10. Data Retention
We retain data only as long as necessary to:
provide services
comply with legal obligations
maintain business records
11. Your Rights
Depending on your location, you may:
access your data
request corrections
request deletion
opt out of communications
To make a request, contact us at [email protected].
12. Third-Party Links
We are not responsible for third-party websites linked from our Site.
13. U.S. Privacy Rights
We comply with applicable U.S. privacy laws and will honor valid consumer rights requests as required.
14. Changes to This Policy
We may update this Privacy Policy. Continued use of the Site means acceptance of updates.
15. Contact Us
Turning The Tide Tutoring LLC
2976 Advance Mills Rd
Ruckersville, VA 22968
Email: [email protected]
Phone: (757) 524-2161